Help & Support

We all may need support and advice from time to time and it is really important to us that we have an open dialogue with our families and community. If you ever feel you need any help or support, please don’t hesitate to get in contact with us at [email protected] or call us on 02475 267760 and we will endeavour to help in any way we can. This may include informal support from school or signposting to other agencies/services who can provide more specific help and guidance as part of the ‘Early Help’ process.

Hardship support leaflet

Early Help

Early Help is the term used in Warwickshire to describe all the support offered to children, young people and their families. The purpose of Early Help is to put in the right support at the right time so that problems are less likely to escalate to a point where the child becomes vulnerable or in need. All children, young people and families in Warwickshire are entitled to receive Early Help. This includes any signposting, guidance, support or service offered as soon as a concern emerges or is likely to emerge. Engaging in Early Help can provide information, advice and one to one support for families with children and young people aged 0-25 across Warwickshire on issues including:

  • Family relationships
  • Special educational needs and disabilities
  • Health and wellbeing
  • Parenting worries or concerns
  • Behaviour management
  • Money and debt
  • Housing
  • Childcare
  • Legal advice
  • Sleep advice

Early Help Information leaflet

Warwickshire Family Information Service (FIS)

We provide information, advice and one-to-one support for families with children and young people aged 0 to 25 across Warwickshire on issues including:

  • family relationships
  • finance
  • housing
  • parenting support
  • special educational needs and disabilities (SEND)
  • childcare
  • health and wellbeing 

Support for Parents and Carers:

Parenting support will be available through a variety of mediums, including outreach:

  • Online parenting support information (via Family Information Website)
  • Duty Family Support Worker in each district all week (9-4pm). This will enable a family or practitioner to have a same day telephone consultation regarding parenting or behaviour concerns
  • Short courses – the ability to book onto short 2 hour courses in a range of subjects such as sleep, routines and boundaries, challenging behaviour and home conditions
  • Parenting group: A variety of parenting groups available to meet a variety of needs
  • 121 work: available via an Early Help Pathway to Change plan, targeted support to meet short term needs

Parents can approach anyone working with them who will respond with help. They will do so by starting a conversation with a practitioner who should then be able to help identify what help should be provided. Other emotional well-being and mental health support for parents:

  • Speak to your midwife, health visitor or GP. They can suggest support and treatments. Find your local GP
  • Perinatal Positivity – “it can happen to dads and it can happen to mums” – a video using the real voices and experiences of women and men who have experienced mental health difficulties around the time of pregnancy, childbirth and beyond. The website also offers support and advice to parents, carers and professionals .
  • Parents in Mind – individual and group peer support for mums experiencing emotional mental health difficulties in pregnancy and t he first year after birth. Note this operates in Kenilworth, Leamington Spa, Warwick and surrounding villages only.
  • Improving Access to Psychological Therapy (IAPT)  offers talking therapies for people experiencing depression or anxiety. Parents can self refer.
  • Wellbeing for Warwickshire support services for aged 16 years and older.
  • Big White Wall – free online support for all Warwickshire residents
  • Mental Health Matters – Telephone helpline providing emotional guidance and information. Call on 0800 616 171 – a free 24/7 confidential helpline providing emotional support to residents of Coventry & Warwickshire. Helpline staff are highly skilled, trained and compassionate – they are here to help you.

As a school we want to make sure you are aware of this fantastic, locally sponsored, offer:

The Solihull Approach (NHS) have launched a NEW online course FREE for residents in our area?


How do I access?

What’s the code?

If you haven’t used it already here is the access code for all the online courses (funded for residents of Warwickshire): BEAR

If, like many parents, you have already used this code, log into your account here and this course will be ready in your dashboard to start whenever you are ready.

Can I tell my family and friends?

Absolutely! Share the news with other families in the area so that they too can take advantage of this fantastic opportunity.

How long is it?

There are 7 modules which each take about 5 minutes to complete and will benefit from time to digest in between.